Jared Reimer.

Mercer Island, Washington

Jared Reimer

Lead AI Architect at the University of Washington @ Information Technology (UWIT). Former founder, CTO and startup CEO.

Frontier infrastructure for everyone: early to the internet, then the cloud, now AI, with three exits along the way. Today I lead engineering and 24x7 operations for PURPLE, the University of Washington's AI platform, in full production for 100,000+ people across three campuses and UW Medicine.

Jared Reimer, seated in a white shirt in front of a brick wall, smiling at the camera.

The short version

The Internet, the cloud, generative AI, and building the companies in between.

I'm an engineer first. I started at the University of Washington at seventeen and finished a master's in computer science and engineering at the Paul G. Allen School, a program that has ranked among the top five in the country, while helping run one of Seattle's first internet providers. I would not recommend doing both at once, but it was the best education I could have had. The classroom explained how everything worked, and the ISP showed me what it takes to keep it running for people who are paying for it.

The executive part came from being asked. At oz.net I was a customer at seventeen, then the systems administrator, then VP of Operations, and I led its sale to The River. At The River I architected the integration of the ISPs it kept acquiring into one system, which let customers keep their email addresses and passwords when every other roll-up of the era made them start over. When the board fired the CEO and asked me to take over a company that was effectively insolvent, we settled with our largest creditor, turned it around, and sold the business to a public company. Then I founded Cascadeo, was its CTO for eighteen years and its CEO whenever it needed one, ran the P&L for most of its life, and sold it in 2020. That is three exits, with a seat on both sides of the table along the way. Most of what I know about M&A I learned on the integration side, keeping customers and staff through the changes.

I still build. PURPLE is the University of Washington's AI platform. I am its primary architect, and I led it from a prototype through pilot, procurement and launch to full production for 100,000+ people in under two years. PURPLE Studio, an agent that builds other agents, is in full production across the University; I designed it and built it with Claude Code, and the student assistants I work with test it and teach others to use it. Before that came Cascadeo AI in 2023, which put large language models into live operations and helpdesk ticketing; nest.com on its launch day; CenturyLink Cloud's monitoring across 20 data centers; and, at oz.net, flat-rate dial-up for twenty dollars a month when everyone else charged by the hour.

Mostly, though, the work has been finding and developing exceptional talent worldwide. At Cascadeo we hired hundreds, almost all engineers, most of them in Manila and in rural Legaspi, and trained many of them from the ground up. We went where the talent was.

A lot of it happened because someone took a chance on me: oz.net let a seventeen-year-old customer run its servers, The River's board handed me a company in trouble, and the University of Washington created a role that had never existed and let me build. I try to pay that forward, with the student assistants I work with now and with the people who started their careers at Cascadeo, many of whom I still count as dear friends.

Career

Thirty years in three chapters.

01

The internet

1994 to 2005

I've been getting people online since my teens: a BBS, then an ISP at seventeen, rising to VP of Operations at oz.net and leading its sale to The River, where I was later interim CEO through a turnaround to its sale to a public company.

In 2001 I helped turn the Seattle Internet Exchange into a nonprofit, as one of its three founding directors and its first President. It is now the largest Internet exchange in the United States by connected networks, still free of monthly fees.

  • 30,000+ISP customers at The River
  • 371networks on the SIX today
  • 3.7 Tbpspeak SIX traffic

02

The cloud

2006 to 2024, and the start of the AI era

I founded Cascadeo in 2006 as a managed services provider for the cloud, years before most enterprises took it seriously, and was its CTO for eighteen years and its CEO when it needed one. I sold the company in 2020 and stayed on as CTO until 2024.

Cascadeo earned a place in Gartner's Magic Quadrant three years running and won Managed Services Provider of the Year. Clients included Nest, CenturyLink Cloud, GitHub and NetApp.

In 2023, on AWS Bedrock before it was generally available, we built Cascadeo AI, the first in the world to put large language models into live MSP operations and helpdesk ticketing.

  • 18 yearsas founder and CTO
  • 100+organizations served
  • 3 yearsrunning in Gartner's Magic Quadrant

03

AI

2023 to now

I am the first Lead AI Architect at UW Information Technology (UWIT), the central IT organization serving all three campuses and UW Medicine, and the primary architect of PURPLE, the University's generative AI platform.

The architecture was my call, and I led the pilot, the vendor negotiations and the governance work that took it from prototype to campus-wide production in under two years on a fixed three-year budget. I am accountable for its engineering and round-the-clock operation.

  • 100,000+people with access
  • 1,200+community-built agents
  • 3 campusesplus UW Medicine, free with a UW NetID

Thirty years on one line

Three eras that overlap, three exits, one long thread of board service.

Career timeline, 1994 to nowThree overlapping eras: the internet from 1994 to 2005, the cloud from 2006 to 2024, and AI from 2023, which began inside Cascadeo with Cascadeo AI and continues at UWIT with PURPLE. Exits in 2000, 2005 and 2020. Board service at the Seattle Internet Exchange from 2001 to 2021.1995200020052010201520202025The internet, 1994 to 2005The internetThe cloud, 2006 to 2024The cloudAI, 2023 to now: began inside Cascadeo with Cascadeo AI, continues at UWIT with PURPLEAI2023: Cascadeo AI. Large language models in live operations and helpdesk ticketing; among the earliest users of AWS Bedrock, pre-releaseCascadeo AI, 2023oz.net Internet Services, 1994 to 2000: systems administrator to VP of Operationsoz.netThe River Internet Access Co., 2000 to 2005: VP Operations, interim CEO, then CTOThe RiverCascadeo, 2006 to 2024: founder and CTO, and CEO when it needed oneCascadeo, founder and CTOUW Information Technology, 2024 to now: Lead AI ArchitectUWITExit 1, 2000: oz.net sold to The RiverExit 1Exit 2, 2005: The River sold to a public companyExit 2Exit 3, 2020: Cascadeo acquiredExit 3Seattle Internet Exchange, 2001 to 2021: founding board director, first President, then Technical Advisory CommitteeSeattle Internet Exchange, board and advisory, 2001 to 2021BS, Computer Science, University of Washington, 1998BS 1998MS, Computer Science and Engineering, University of Washington, 2001MS 2001, UW Computer ScienceHBO Silicon Valley, season 2, 2014 to 2015: senior technical advisorHBO "Silicon Valley," technical advisor
The eras overlap: the AI era began inside Cascadeo in 2023, a year before UWIT. Diamonds mark the three exits. Hover any bar for detail, click an era to jump to its story, or open the table below. On a phone, scroll the chart sideways.
View as a table
1994 to 2000oz.net Internet Services. Systems administrator to VP of Operations. Sold to The River (exit 1).
1998, 2001BS and MS in Computer Science, University of Washington.
2000 to 2005The River Internet Access Co. VP Operations, interim CEO, then CTO. Sold to a public company (exit 2).
2001 to 2021Seattle Internet Exchange. Founding board director, first President, then Technical Advisory Committee. Still running, still free of monthly fees.
2006 to 2024Cascadeo. Founder and CTO, and CEO when it needed one. Acquired in 2020 (exit 3).
2014 to 2015HBO's "Silicon Valley," season 2. Senior technical advisor.
2023Cascadeo AI. Large language models in live operations and helpdesk ticketing; among the earliest users of AWS Bedrock, pre-release.
2024 to nowUW Information Technology. Lead AI Architect and primary architect of PURPLE.

PURPLE at UW

From prototype to campus-wide production in under two years.

  1. PrototypeAn architecture recommendationA licensed core in a tenant UW controls, so University data stays under the University's own agreements.
  2. 500+Pilot testersStudents, faculty, researchers and staff across three campuses built hundreds of agents without writing code.
  3. 100,000+Campus-wide launchFull production in June and July 2026, free with a UW NetID, on a fixed three-year budget.
  4. 1,200+Community-built agentsAnd climbing, helped along by PURPLE Studio, an agent that builds agents.

How it is put together

The design thesis: AI is a new layer of intelligence over the systems an organization already runs. Put AI where people already work, and let the platform absorb the complexity.

People
Students, faculty, researchers and staff across three campuses, free with a UW NetID.
Pure PurplePurple HelpDeep Purple1,200+ community agents
Platform
PURPLE, with three system agents I set the mission for, plus PURPLE Studio, the agent that builds agents, and PURPLE Connect, which brings ServiceNow inside the platform.
PURPLE StudioPURPLE ConnectModel Context Protocol
Foundation
A licensed core running in a UWIT-controlled Azure tenant, so University data stays under the University's own agreements, serving production models from several frontier labs.
UW-controlled tenantAzure AI FoundryFixed three-year budget
In full production

PURPLE Studio

An agent that builds other agents, in full production across the University. I designed and built it.

Alpha

PURPLE Connect

ServiceNow inside PURPLE. The University's service desk, reachable from the same place people already ask their questions. Architected and built by me.

Now

October 2026.

PURPLE has been open to the whole University of Washington since July, and the interesting work has moved from launch to use. People across UW have built more than 1,200 agents on it. My favorites solve small, everyday problems that would never have been funded as projects.

Most of my own building time goes into two parts of the platform. PURPLE Studio, an agent that helps people build other agents, is now in full production across the University. PURPLE Connect, which brings help-desk support into PURPLE, is still in alpha. I still build nearly every day.

How I work

Hire people better than you, then get out of their way.
Jared Reimer standing outdoors on a city sidewalk in a white shirt and jeans, smiling.

My dream has not changed: frontier infrastructure, for everyone. The Seattle Internet Exchange did that for peering. Cascadeo did it for cloud-native architecture. PURPLE does it for agentic AI across the University of Washington.

I set the direction, then build alongside the people doing the work. The part of the job I keep coming back to is translation, between the leadership table and the engineers who actually make the thing real. Both sides deserve to be understood.

Buy the commodity and spend the engineers on what only you can build.

Talks and press

As others tell it.

Every link here is on someone else's site: the University, AWS, the press, HBO.

Also spoke at the AWS Day One CxO Summit in Singapore, ChefConf, the infra/STRUCTURE Summit in Toronto, the Notre Dame AI Forum, and Goldman Sachs, Warburg Pincus and KeyBanc Capital Markets investor forums.

Credit where it is due

Every chapter here was a team.

Cascadeo was hundreds of engineers in Manila, Legaspi and Seattle, and the leaders who ran the company with me. The clients on this page trusted those teams. PURPLE is a UWIT team, the student assistants who test it and teach others to use it, partners at Cloudforce and Microsoft, and University leadership that backed a fixed budget for three years and let the work proceed. The Seattle Internet Exchange is its member networks and two decades of volunteer board members who kept it free.

Education and boards

Education, boards and the rest.

Education

  • MS, Computer Science & EngineeringUniversity of Washington, Paul G. Allen School, 2001
  • BS, Computer ScienceUniversity of Washington, Paul G. Allen School, 1998

Boards and community

  • Seattle Internet ExchangeFounding board director and first President; twenty years of service
  • Northwest Entrepreneur NetworkBoard of Directors, 2008 to 2012
  • UW Dempsey Startup CompetitionJudge and team mentor since 2014
  • DevNetworkCloud Advisory Board since 2021

Off the clock

  • Father of three teens and one miniature Bernedoodle
  • Alpine skier
  • SCUBA diverPADI Advanced Open Water
  • Private pilot